Privacy Policy
How we protect and handle your information
Introduction
Momentum School of Motoring is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our driving instruction services.
Information We Collect
We collect information necessary to provide our driving instruction services, including:
- Your name, address, and contact details (phone number, email)
- Date of birth
- Lesson booking details and payment information
- Progress records and test results
How We Use Your Information
Your information is used to:
- Schedule and manage your driving lessons
- Track your learning progress and provide tailored instruction
- Process payments for lessons and packages
- Communicate with you about lessons, bookings, and updates
- Comply with legal and regulatory requirements (DVSA)
Data Protection
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your data is stored securely and only accessible to authorised personnel. We will never sell or share your information with third parties for marketing purposes.
Your Rights
Under data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
- Request transfer of your information to another service
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Lesson records and progress notes are typically kept for up to 3 years after your last lesson for insurance and regulatory purposes.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us directly via phone or WhatsApp. We are happy to address any concerns you may have.
Last updated: January 2025